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Governor Cuomo Announces 'Drivers First' Initiative to Reduce Disruption for Motorists at Construction Projects Across the State

Governor: "Our job is not to have people adjust to government, but to have government adjust to the people."

Governor's Press Office
September 27, 2012

Albany, NY -- Governor Andrew M. Cuomo today announced the 'Drivers First' initiative, a new approach by the State Department of Transportation to prioritize the convenience of motorists and ensure that disruptions are as minimal as possible to drivers at highway and bridge projects across the state.

To kick off the initiative, the Governor today directed the State Department of Transportation to adjust the construction schedule on the Twin Bridges repair project to reduce disruption and delays for drivers in the Capital Region and motorists traveling to and from the North Country. At the Governor's direction, NYSDOT will adjust the construction schedule to ensure the bridge opens both lanes to traffic Sunday at noon, instead of early Monday morning.

"Our job is not to have people adjust to government, but to have government adjust to the people," Governor Cuomo said. "Closing all but one lane in each direction of the Twin Bridges when thousands of drivers are returning downstate from weekend trips to the North Country is simply unacceptable. This government has promised to respond to the needs of the people of this state, and for that reason, I have ordered the Department of Transportation to adjust the construction schedule on this project and to review projects across the state to ensure the convenience of drivers comes first and we tailor construction work around motorists' schedules instead of around government's plans. 

In addition, the Governor has directed NYSDOT to undertake a thorough review of all state highway and bridge repair projects to ensure that disruptions are as minimal as possible to motorists. To ensure that future projects prioritize the convenience of New York drivers, the Governor has also directed NYSDOT to include in its primary criteria for awarding contracts a requirement that all construction schedules are designed to cause as few disruptions for motorists as possible.

The Twin Bridges, also known as the Thaddeus Kosciusko Bridge, span the Mohawk River in New York's Capital District. Each span carries three northbound and southbound lanes of Interstate 87, also known as the Adirondack Northway. Since construction began on the bridge, there have been major traffic delays going back for miles, causing major disruption for the many drivers that use the Northway to travel between the North Country and lower parts of the state on weekends.

The adjusted construction schedule will come at no additional cost to the project's contract. The Governor today also directed NYSDOT staff to continually update the variable message signs and place them further north on the Northway so travelers can change their travel schedule well in advance of the Twin Bridges.

Contact Information:
Governor's Press Office
NYC Press Office: 212-681-4640
Albany Press office: 518-474-8418






Governor Cuomo Announces Updated "511NY" System Giving New York Drivers Real Time Traffic and Construction Project Updates

Improved Website and New Mobile App Comes as NY Works Projects Get Under Way Across the State
Statewide Effort Includes PSA to Remind New Yorkers to Check 511NY Before Hitting The Road

Governor's Press Office
July 10, 2012

Governor Andrew M. Cuomo today announced a new, updated 511NY, New York's one-stop travel information service intended to help drivers avoid traffic on roads and highways throughout the state. As the NY Works road and bridge projects get under way across the state, putting thousands of New Yorkers back to work and upgrading our states aging infrastructure, Cuomo said it is important for New Yorkers to stay informed about the progress of these projects and any traffic tie ups that may result. This new interactive statewide effort includes a Public Service Announcement (PSA) aimed at reminding New Yorkers to check the updated 511NY website before getting on the road and to ensure the safety of both the drivers and road crews.

With a revamped website, new mobile apps, improved social media connections including using Twitter and Facebook and additional alert features, the 511NY service will give drivers real-time updates about construction trouble spots and bridge construction work that is now under way as part of the Governor's NY Works program. The updated 511NY site will also allow users to personalize their maps with familiar routes so that they do not have to repeatedly search for updates.

"Through our NY Works program, we are going to invest billions of dollars in infrastructure projects across the state that will create thousands of new good jobs and rebuild our states gaining infrastructure," said Governor Cuomo. "With summer just beginning, it is important that drivers stay updated on these projects so they know of any traffic tie ups or backups before they get on the road. Upgrades to our 511 system and the new PSA will make it even easier for New Yorkers and our visitors to travel smarter and more efficiently, whether they are heading to work or on vacation. I encourage travelers to make use of this helpful service."

"The New NY Works for Safer Roads" PSA television campaign was produced and shot by Empire State Development (ESD) at New York State Department of Transportation (DOT) work sites in the Capital Region. The 30 second spot will air on most television stations state wide starting this week.

John Corlett, Chairman of the AAA Legislative Committee said, "The updated 511NY website and app will significantly help travelers throughout the summer by giving them advanced notice of construction, closings and poor weather conditions. This information allows them to seek alternative routes or travel at different times in order to avoid delays. But most importantly, it will remind New Yorkers to travel safely. The updated 511NY website and app, together with the PSA shows that Governor Cuomo is taking the necessary steps to ensure the safety of both travelers and road crews."

511NY is New York State's official traffic, travel, and transit information source. The 511NY site and mobile app offers free, 24/7, statewide real-time traffic and transit information for all of New York State. It also offers a transit trip planner, camera views, as well as weather alerts and forecasts. New features available at - - will include additional mobile app features, bridge and border crossing times, new notifications on the home page, and an interface that is easier to navigate. In addition, the new 511NY site will enable New Yorkers to personalize their maps with My511NY, which allows users to save familiar routes so that they do not have to repeatedly search for updates on the same route.

NYSDOT has added heightened, more visible alerts to the home page for emergency notifications for travelers. In the event of emergencies impacting a large number of New Yorkers, users do not need to venture further than the home page to view information critical to their families.

The new website also adds border crossing times between New York State and Ontario, Canada, to the 511NY website and telephone. On the Web, users can go to and select the "Major Crossings" layer on the traffic map. The website displays bridge crossing times for both directions between the United States and Canada on the Peace, Rainbow and Lewiston-Queenston bridges.

Additionally, the upgrade enhances the existing My511NY service, which allows users to personalize information relevant to their own commute or frequent trips. The service is available on the Web, via tradtional telephone, and soon a new smartphone app for iPhone, BlackBerry and Android devices.

Also newly available as part of the smartphone apps is DOT's Winter Travel Advisory, which allows for customizable views of state roads impacted by snow and ice.

Contact Information:
Governor's Press Office
NYC Press Office: 212-681-4640
Albany Press office: 518-474-8418






Governor Cuomo Announces "Buckle Up New York" Enforcement Campaign

Governor's Press Office
May 19, 2012

Governor Andrew M. Cuomo today announced that "Buckle Up New York," a 14-day statewide campaign aimed to crack down on drivers and their passengers who do not wear seatbelts, will be launched by the New York State Police on Monday, May 21 and continue through Sunday, June 3.

"The evidence is clear – seatbelts save lives," Governor Cuomo said. "New York State has a zero-tolerance policy when it comes to enforcing this life-saving rule. It only takes a few seconds to fasten a seatbelt or to secure a child's safety seat, and this campaign encourages all New Yorkers to take a moment to buckle up and save a life."

During the 14-day campaign, the State Police will join approximately 400 local law enforcement units from across New York to focus on enforcing the state's seatbelt law.

New York State's seatbelt law is a primary law, meaning a police officer may stop you simply because you are not wearing your seatbelt. Front seat passengers 16 and older may be fined up to $50 if they do not wear their seatbelt. Drivers may be fined up to $100 for each passenger under the age of 16 who is not properly restrained in their vehicles. The driver will also receive three violation points on his or her Department of Motor Vehicles record.

State Police Superintendent Joseph A. D'Amico said, "The threat of injury and death in car crashes increases significantly when motorists and passengers do not wear their seat belts. For the next two weeks, troopers, deputies and police officers statewide will be conducting checkpoints to ensure that motorists and passengers are obeying the seatbelt laws. Our message is very clear: it's click it or ticket-- seatbelts save lives."

Department of Motor Vehicles Commissioner and Chair of the Governor's Traffic Safety Committee Barbara J. Fiala said, "Buckling up is the easiest way to prevent injuries and fatalities should your vehicle become involved in a crash. Yet, we know too many motorists are still not wearing their seat belts. Motorists need to remember to buckle up every trip, every time."

Thruway Authority Executive Director Thomas J. Madison said, "Let's save lives by obeying the seatbelt law. All front seat occupants must buckle up; all children under 16 years of age, in the front or back seat, must buckle up; all children under the age of 8 must be restrained in an appropriate child restraint system while riding in a motor vehicle in New York State."

The Governor's Traffic Safety Committee funds Buckle Up New York campaigns through a grant from the National Highway Traffic Safety Administration. The grant enables the State Police to focus patrol resources on violations of the state's seatbelt law and supplements conventional traffic safety and enforcement efforts. The State Police have operated Buckle Up New York campaigns for the past eight years with two enforcement periods each year. The State Police issued 19,636 seatbelt related tickets to motorists during the initiative in May 2011. In 2011 overall, 306,693 tickets, including 80,697 by State Police, were issued to motorists who violated the state seatbelt law.

Additional driver safety tips and information are available on the Thruway Authority's website at and the Governor's Traffic Safety Committee website at

Contact Information:
Governor's Press Office
NYC Press Office: 212-681-4640
Albany Press office: 518-474-8418






NYSDOT and NYSP Stress Highway Work Zone Safety

Don’t Barrel Through Work Zones! Drive Smart to Arrive Alive

New York State Department of Transportation
May 1, 2012

New York State Department of Transportation (NYSDOT) Acting Regional Director Bob Traver announced today this year’s Work Zone Safety Campaign. The theme of this year’s campaign is "Don’t Barrel Through Work Zones! Drive Smart to Arrive Alive." 

NYSDOT construction engineer Cari Durbin was at the I-590/Winton work site today to talk firsthand about the dangers of working along the highways. She has worked in the construction group for 30 years. She was joined by a New York State Trooper. He spoke about the risks of distracted driving, the Move Over Law and the importance of traveling safely through work zones.

Governor Andrew M. Cuomo recently expanded New York State’s "Ambrose-Searles Move Over Act" to include all hazard vehicles with amber lights, such as tow trucks and construction vehicles. The law requires motorists to change lanes, when possible, or slow down when they approach vehicles that are parked, stopped or standing on a road with flashing amber or red lights. This law applies to NYSDOT and contractor construction vehicles and equipment and compliance with the law will help keep highway workers safe.

"Work zones are busy places and can be distracting to drivers," said NYSDOT Acting Regional Director Bob Traver. "This year’s theme Don’t Barrel Through Work Zones! Drive Smart to Arrive Alive really emphasizes the importance of slowing down and being attentive."

"We are enjoying the benefits of an early spring and that means more cars on the road, so we are reminding the motoring public to exercise caution when traveling," said NYSP Lt. Jon Lupo. "Attentive driving is always important, but it is critically important when traveling through an active work zone or near hazard vehicles."

Last year in New York State there were a total of 347 traffic accidents in construction work zones on the state’s roads and bridges, and 45 traffic accidents in maintenance work zones along New York highways. Those accidents resulted in five fatalities – including four motorists – and 110 injuries of motorists, contractor employees and NYSDOT staff. In the Rochester region last year, there were 64 traffic accidents in construction and maintenance work zones.

In New York State, fines are doubled for speeding in a work zone. In accordance with the Work Zone Safety Act of 2005, convictions of two or more speeding violations in a work zone could result in the suspension of an individual’s driver’s license.

NYSDOT recommends that motorists observe the following ten safety tips essential for safe driving in highway construction work zones:

  1. Expect the unexpected-In any work zone along any road, normal speed limits may be reduced, traffic lanes may be changed, and people and vehicles may be working on or near the road.
  2. Slow down, be alert and pay attention to the signs-Diamond-shaped orange warning signs are posted in advance of road construction projects.
  3. A flagger has the same authority as a regulatory sign-In addition to other warning signs, a "flagger ahead" warning sign may be posted in the work-zone. When you see this, stay alert and be prepared to obey the flagger's directions. In a work-zone you can be cited for disobeying his or her directions.
  4. Stay calm-Work-zones aren't there to inconvenience you; they are necessary to improve the roads for everyone.
  5. Merge as soon as possible-You may see flashing arrow panels or "lane closed ahead" signs. Don't zoom right up to the lane closure and then try to barge in; if everyone cooperates, traffic moves more efficiently. Motorists can help maintain traffic flow and posted speeds by moving to the appropriate lane at first notice of an approaching work zone.
  6. Slow down when the signs say to-A car traveling 60 miles per hour travels 88 feet per second. If you are going 60 mph and you pass a sign that states "Road Work 1500 feet," you will be in that work zone in 17 seconds.
  7. Leave two-seconds of braking distance between you and the car in front of you-The most common crash in a highway work zone is the rear-end collision, so remember to The amount of space required to provide two seconds of stopping time will increase the faster you are driving.
  8. Keep a safe distance-Make space between vehicle and traffic barriers, trucks, construction equipment and workers. Just like you, highway workers want to return home safely after each day's work.
  9. Observe posted work zone signs until you see the one that states you've left the work zone-Some work zones, such as for line painting, road patching, and mowing are mobile, moving down the road as work is finished. Just because you do not see the workers immediately after you see the warning signs, does not mean they are not out there.
  10. Plan ahead and try an alternate route-Highway agencies use different ways to inform motorists about the location and duration of major work zones. Often, they will suggest a detour to help you avoid the work zone entirely.

Contact Information:
Lori Maher
(585) 272-4818






State DOT Offers Tips for Safe Winter Driving

Motorists Should Use 511 Before Traveling

New York State Department of Transportation
December 7, 2011

ALBANY, NY (readMedia) -- New York State Department of Transportation Commissioner Joan McDonald today provided tips for driving safely during winter weather and offered suggestions for preparedness. The Commissioner also reminded motorists to call 511 or visit for the latest driving conditions.

"It's essential for motorists to know how to deal with road conditions during winter storms," Commissioner McDonald said. "In addition to checking our Web site for driving tips and updated road condition information, motorists should prepare themselves and their vehicles for unexpected travel impediments."

NYSDOT provides a travel advisory system that features real-time travel reports and can be accessed by phone at 511 or online at The Web site features a color-coded map indicating which state roads are snow covered, ice covered, wet, dry, or closed to help travelers determine if travel is advisable. The system provides real-time snow and ice conditions for interstates and other heavily traveled roads, as reported by snowplow operators.

In so doing, however, drivers must be aware that texting while driving is illegal under a new law recently signed by Governor Andrew M. Cuomo, and that distracted driving is particularly hazardous during snow and ice conditions.

The Department's Web site, features an interactive safe driving Web experience that includes tips for safe driving in winter weather conditions, a video demonstrating the proper method for steering out of a skid, a winter driving quiz and a video that allows visitors to experience the conditions snowplow operators face each winter.

Some of the most important tips for safe winter driving include:

  • Never follow a snowplow too closely or attempt to pass one. Remember that the highway ahead of the plow is usually snow-covered;
  • Adjust speed for road conditions and maintain a safe distance from other vehicles;
  • Schedule extra time for winter travel and be patient during ice and snow removal operations;
  • Assume that bridge surfaces are slippery, as they freeze more quickly than road surfaces;
  • Watch for black ice, which can be difficult to see but makes conditions slippery when pavement temperatures are below freezing;
  • Have a cell phone handy, if possible, but do not text while driving; distracted driving is illegal and becomes even more dangerous during storm events;
  • Never venture from your vehicle if snowbound;
  • Equip your car with emergency supplies including sand, shovel, flares, booster cables, rope, ice scraper, portable radio, flashlight, blankets and extra warm clothes;
  • Inform a responsible person of your destination, intended route, and estimated time of arrival; and
  • Keep calm and do not panic in case of a vehicle breakdown, accident, or if you become snowbound.

NYSDOT strives to have roads cleared of snow and ice within two hours after a storm ends. Approximately 3,300 trained snowplow operators and 380 supervisors are responsible for snow and ice control on nearly 35,850 lane miles of state roadway. A fleet of more than 1,420 snowplows, 325 bucket loaders, which are used for loading salt into snowplows, and 50 snow blowers are used by the Department for routine winter operations. Approximately 826,000 tons of salt along with a variety of other anti-icing chemicals are used each season, depending on weather severity, throughout the winter.

Snowplows travel at about 35 miles per hour - which in many cases is lower than the posted speed limit - in order to ensure that salt being dispersed stays in the driving lanes and does not scatter off the roadways. Oftentimes on interstate highways, snowplows will operate side by side to clear several lanes at one time.

Motorists and pedestrians should never assume a snowplow driver can see them. Snowplow drivers have limited sight distances, with the wing blades of the vehicle obscuring their side views. The size and weight of snowplows make it very difficult to maneuver and stop quickly. Snow blowing from behind the plow can severely reduce visibility or cause "whiteout" conditions. Motorists should not attempt to pass snowplows or follow too closely. The safest place for motorists is well behind the snowplows where the roadway is clear and salted.

On occasion, winter storms can cause power outages at intersections, causing traffic signals to fail. At intersections where traffic control signals are not working, state Vehicle and Traffic Law directs motorists to proceed as they would at a stop sign, unless otherwise directed by a police officer on site.

NYSDOT participates in Clear Roads, a winter highway maintenance research organization comprised of 23 states that work collaboratively to develop and evaluate the newest winter operations technologies. Clear Roads also focuses on raising awareness for winter driving safety, promoting the initiative that if you see Ice and Snow, Take It Slow.

Contact Information:
Bill Reynolds
(518) 457-6400






One MTA, One Phone Number: 511

Agency Reduces 117 Phone Numbers to Just One

MTA Press Office
October 4th, 2011

New York, NY - The Metropolitan Transportation Authority and New York State Department of Transportation today announced that New Yorkers can now dial 511, the New York State Travel Information Line, for help with any MTA-related issue or question. The MTA has reduced what had been an array of 117 separate public phone numbers into a single easy-to-remember three-digit number in order to deliver on a commitment to streamline and simplify customer service. New Yorkers can still call 511 for information about roads and bridges, traffic and congestion, ferries and public transportation run by other agencies. The 511 service will now direct MTA customers through a single portal with an interactive voice response system connecting to customer service and travel information for all MTA agencies.

"This is a great example of how we are working to make it easier for our customers to get information and interact with the MTA at the same time that we reduce the MTA's administrative costs," said MTA Managing Director Diana Jones Ritter. "Customers now have a single phone number for all transportation-related questions, instead of a long and sometimes confusing list of agencies and departments."

NYSDOT Commissioner Joan McDonald said: "511 has proven to be an invaluable information resource for highway traffic conditions. NYSDOT is thrilled to be partnering with the MTA on this customer service enhancement, which makes it easier for MTA customers to obtain information. Transit riders will be able to turn to 511 for their traveling and commuting needs. All people have to do is call 511 or visit the website at, and the service is available 24 hours a day seven days a week."

The 511 gateway directs callers to information on all rail and transit schedules; trip planning; lost and found; MetroCard, rail ticket, or Bridges and Tunnels tolls; Mail & Ride and other public services. While 511 had already served as a portal for MTA services, the MTA has worked hard with 511 staff to refine menus, prompts and recognized words, as well as call transfer paths in order to better direct customers' inquiries to the appropriate departments. As a result, the 511 system now provides subway and bus customers options not previously available through voice recognition. Callers will be able to select additional functions such as Lost & Found, MetroCard Balance Protection, comments and concerns, ticket machines, ticket refunds, and group travel.

The services provided by 511 are provided at no cost to the MTA. 511NY is fully funded by the New York State Department of Transportation. As the MTA looked to simplify its telephone numbers, it became clear that the use of 511 was the most immediate and most cost efficient means for implementing a single point-of-entry telephone number for MTA customers because of the pre-existing partnership between the MTA and 511.

Customers will be able to speak to the system to be directed to the appropriate MTA agency for further help through interactive menus or a customer service representative. The system can be interrupted at any point, so one can progress forward without listening to the end of a menu.

To promote the new service, the MTA will run ads on buses, subways, and rail cars.

511 is accessible from throughout New York State. Metro-North customers in Connecticut can access the system by calling toll free, 1-877-690-5114. Because of a high volume of calls, Access-A-Ride customers should continue to use their existing phone numbers: 877-337-2017 or 718-393-4999.

Contact Information:
MTA Press Office
(212) 878-7440






Despite Predictions of Lower Fuel Costs, Gas Prices Remain High as Public Transit Savings Soar

Public transportation offers individuals a savings of more than $850 a month

Mantill Williams
May 10, 2011

Washington, DC - Reports of receding gas prices have yet to hit the pumps. Fueling higher savings for individuals who ride public transportation, who, on average, save up to $10,230 annually and $853 per month according to the American Public Transportation Association’s (APTA) Transit Savings Report, which bases these savings on the May 10, 2011, average national gas price ($3.95 per gallon-reported by AAA) and the national unreserved monthly parking rate.

Since last month gas prices rose another 14 cents, allowing transit riders to save an additional $10 this month. Gas prices have risen nearly $1 since the beginning of 2011 making annual transit saving $115 higher this month, compared to last. As more and more Americans look for ways to save money at the pump, the choice to switch to public transportation is an easy decision. Making the change to public transit today gives individuals the opportunity to lower their transportation costs, without sacrificing their freedom and mobility. Switching from driving to riding public transportation is a proven way for individuals to cut monthly and yearly transportation costs.

“Americans need relief from current high gas prices and increasing transportation costs,” states William Millar, president of APTA. “And riding public transit is a sure way to lower costs without sacrificing mobility or access.” APTA releases this monthly Transit Savings Report, to examine how an individual in a two-person household can save money by taking public transportation and living with one less car.

The national average for a monthly unreserved parking space in a downtown business district is $161.56, according to the 2010 Colliers International Parking Rate Study. Over the course of a year, parking costs for a vehicle can amount to an average of $1,939. The top 20 cities with the highest transit ridership are ranked in order of their transit savings based on the purchase of a monthly public transit pass and factoring in local gas prices for May 10, 2011, and the local monthly unreserved parking rate.*



Monthly Savings

Annual Savings


New York








San Francisco




















Los Angeles








San Diego
















Washington, DC
























Las Vegas



*Based on gasoline prices as reported by AAA on 5/10/11.



APTA calculates the average cost of taking public transit by determining the average monthly transit pass of local public transit agencies across the country. This information is based on the annual APTA fare collection survey and is weighted based on ridership (unlinked passenger trips). The assumption is that a person making a switch to public transportation would likely purchase an unlimited pass on the local transit agency, typically available on a monthly basis.

APTA then compares the average monthly transit fare to the average cost of driving. The cost of driving is calculated using the 2011 AAA average cost of driving formula. AAA cost of driving formula is based on variable costs and fixed costs. The variable costs include the cost of gas, maintenance and tires. The fixed costs include insurance, license registration, depreciation and finance charges. The comparison also uses the average mileage of a mid-size auto at 23.8 miles per gallon and the price for self-serve regular unleaded gasoline as recorded by AAA on May 10, 2011, at $3.95 per gallon. The analysis also assumes that a person will drive an average of 15,000 miles per year. The savings assume a person in a two-person household lives with one less car.

In determining the cost of parking, APTA uses the data from the 2010 Colliers International Parking Rate Study for monthly unreserved parking rates for the United States.

To calculate your individual savings with or without car ownership, go to


The American Public Transportation Association (APTA) is a nonprofit international association of more than 1,500 public and private member organizations, engaged in the areas of bus, paratransit, light rail, commuter rail, subways, waterborne passenger services, and high-speed rail. This includes: transit systems; planning, design, construction, and finance firms; product and service providers; academic institutions; transit associations and state departments of transportation. More than 90 percent of the people using public transportation in the United States and Canada are served by APTA member systems.

Contact Information:

Mantill Williams






Governor Andrew M. Cuomo Announces Creation of New Mobile App for New Yorkers to Gain Real-Time Travel Info

Governor's Press Office
January 25, 2011

Albany, NY (January 25, 2011) - Governor Andrew M. Cuomo today announced that the state Department of Transportation (DOT) has upgraded its 511 New York system, including a new free mobile device application that provides New Yorkers with up-to-the-minute information regarding traffic, transit and emergency service notifications as well as weather advisories.

The 511NY Mobile Application is a free app that Blackberry, iPhone and Google Android mobile device users can download to easily access weather, transit and traffic conditions. The app, which is operated by the DOT, can be found in respective app stores and will be made available on additional platforms in the near future. The new services make real-time travel information, already available via phone and Web through 511NY, more accessible to people as they are traveling.

"As we've seen with this harsh winter, it's vital that New Yorkers have immediate access to urgent information regarding travel, transit and emergency notifications," Governor Cuomo said. "This new app, along with additional features to this innovative DOT program, is an example of how government is making full use of the technological platforms that are not just gaining popularity, but revolutionizing how we interact."

The new app is part of an upgrade to DOT's existing 511 New York system, which was created in 2008 to provide real-time critical information to travelers, such as road closures, accidents, construction, transit delays and inclement weather information. Other additions to 511 New York include:

511NY Mobile Web: A new Web page formatted specifically for ease-of-use on smart mobile devices, available at, or

My511NY: A free, personalized service where accounts can be customized for both phone and Web service. Users can define and save up to six traffic and transit trips and access specific information relevant to those routes. More information is available at

The award-winning 511 New York Travel Information System is the largest such entity in the country and now offers more mobile offerings than any other system. More information about 511 New York's new features can be found at Motorists are reminded that it is illegal to use mobile hand-held devices while driving. To use 511NY Mobile Web or App while en route, motorists should pull off the highway to a safe location or have a passenger access the service.

Contact Information:
Governor's Press Office
NYC Press Office: 212-681-4640
Albany Press office: 518-474-8418


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